SMS & Teams Messaging Privacy Policy

Ingenuity Group SMS & Teams Messaging Privacy Policy

Effective Date: 01/03/2026
Last Updated: 03/03/2026

Purpose

Ingenuity Group is committed to protecting the privacy and confidentiality of personal information shared through SMS and Microsoft Teams messaging. This policy outlines how we collect, use, store, and protect personal data when communicating through these platforms.

Scope

This policy applies to all individuals who opt in to receive messages from Ingenuity Group via SMS or Microsoft Teams, including clients, staff, and stakeholders.

Information We Collect

We may collect the following information:

  • Mobile phone numbers
  • Names and contact details
  • Message interaction data such as delivery status and responses

How We Use Your Information

Collected data is used only for service-related communications, including:

  • Schedule notifications
  • Operational updates
  • Service or support alerts
  • Project or service announcements

We do not use this data for marketing or promotional purposes.

Consent and Opt In

By providing your mobile number or engaging with Ingenuity Group via Microsoft Teams, you consent to receive messages from us.

You may opt out at any time by replying with one of the following keywords:
STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE.

Data Sharing

Mobile opt in data is not shared with third parties for marketing purposes.

Data Security

We implement industry standard safeguards to protect your data, including:

  • Secure storage and transmission protocols
  • Access controls and encryption
  • Compliance with applicable data protection regulations

Data Retention

Personal data is retained only as long as necessary to support communication purposes or meet legal obligations. Data is securely deleted or anonymized when no longer needed.

Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Withdraw consent
  • File complaints with applicable regulatory authorities

Contact Information

For questions or concerns, contact:
Texting Support at TextSupport@ingenuitygroup.com

Policy Updates

This policy may be updated periodically. Updates will be posted on our website and
communicated via SMS or Teams when appropriate.